How should businesses approach traveler reviews?
Focus on real experiences and specific issues. Partnerships must not influence reviews.
Reviews should reflect actual visits or experiences. Do not pose as a traveler to review your own business or exchange gifts, cashback or other benefits for positive reviews. Partnerships and traveler reviews are separate matters.
Businesses currently have no self-service tools for public replies, review appeals or removal. If you find a factual error, prepare the page URL, specific issue and evidence for submission once the feedback channel opens. Removal or amendment is not guaranteed.